Getting Started
Your Guide To Getting Started As An Importer Or Exporter
Our Air Freight Services offer a fast and secure way to transport goods over long distances. With four tailored service options, we can meet any specific requirements you have, ensuring the most efficient solution for your cargo needs.
Flying Your Business Globally
Overcoming Limited Visibility, Manual Processes, and Reactive Strategies in Air Freight
Strategically located just 10 miles from East Midlands Airport (EMA), one of the UK’s busiest hubs for cargo, we are perfectly positioned to provide rapid and reliable air freight services. East Midlands Airport handles over 300,000 tonnes of freight annually and serves as a key logistics center for global trade, connecting businesses to major markets around the world. Whether you’re shipping goods across continents or to more remote locations, we have the expertise and resources to manage your shipment from start to finish.
Our dedicated air freight team provides global coverage, with access to all major airports worldwide.
If you don’t see exactly what you need here, don’t hesitate to reach out to our specialised air freight team. We’re happy to create a customised service that works best for you.
One Air Freight Partner. Unlimited Global Reach.
Enhance your air freight efficiency with greater control and seamless connectivity across international shipments.
Register As An Importer/Exporter
Applying For An EORI Number
Register For VAT & Deferment Account
Find A Freight Forwarder/Customs Agent
For oversized shipments, our Air Charter service gives you the entire plane to yourself, with a private aircraft dedicated exclusively to your cargo. Enjoy added security, ample space, and the flexibility to transport large consignments safely and efficiently, all with the peace of mind that your goods are the sole focus of the flight.
Air Freight, and So Much More
Beyond the Flight, Expert Solutions to Enhance and Simplify Your Air Freight Operations.
- How to Classify Your Goods
- Duties And Taxes
- Key Shipping Documents
A confirmed LC adds extra security by involving a second bank, usually located in the seller’s country, to guarantee payment. This provides additional reassurance for the seller, especially if there are concerns about the buyer's bank. We can assist in coordinating with the bank to ensure everything is in order and help you manage the entire process, ensuring your goods are protected and customs clearance goes smoothly.
A confirmed LC adds extra security by involving a second bank, usually located in the seller’s country, to guarantee payment. This provides additional reassurance for the seller, especially if there are concerns about the buyer's bank. We can assist in coordinating with the bank to ensure everything is in order and help you manage the entire process, ensuring your goods are protected and customs clearance goes smoothly.
A confirmed LC adds extra security by involving a second bank, usually located in the seller’s country, to guarantee payment. This provides additional reassurance for the seller, especially if there are concerns about the buyer's bank. We can assist in coordinating with the bank to ensure everything is in order and help you manage the entire process, ensuring your goods are protected and customs clearance goes smoothly.
Commercial Invoice Essentials
What information should be included in a commercial invoice
If something is missed or incorrect on a commercial invoice, it can cause delays with customs, incorrect duties or taxes, and even fines. In some cases, the shipment could be rejected or sent back if key details are missing or wrong. Repeated mistakes can hurt your reputation with customs, shipping companies, and buyers. It can also lead to extra costs for reprocessing paperwork or reshipping goods. On top of that, errors can affect insurance coverage and delay payments. To avoid these problems, it’s important to double check the invoice and reach out to us if you’re unsure about anything.
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Ensuring Accuracy In Your Documents
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Keeping Track Of Records
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Working With Freight Forwarders
The licenses or permits depend on the type of goods you’re dealing with. For example, food and beverages often require health and safety certifications, while electronics may need safety approvals. We can help you to see what’s required for your specific product.
To find out about tariffs, taxes, or duties, you can use online resources like the UK Trade Tariff tool or the EU TARIC database. Alternatively, we can provide accurate information based on your product’s HS code.
Labelling and packaging requirements vary, but in general, your labels need to include details like the product name, country of origin, and any safety or compliance symbols. Some countries, like those in the EU, require specific marks like CE certification for electronics. Packaging also needs to meet international standards, such as ISPM-15 for wooden pallets.
The best shipping method depends on your needs. If speed is important, air freight is faster but more expensive. If you’re moving large or heavy goods, sea freight is usually more cost effective but slower. But don’t worry we can help you compare options and choose the one that fits your budget and timelines.
For your first shipment, you’ll need a commercial invoice that outlines the goods, their value, and details about the buyer and seller. A packing list with the dimensions and weights of each package is also required. Depending on the goods, you might also need certificates of origin or specific permits.
Yes, cargo insurance is a good idea. It protects your goods against loss or damage during transit. We can provide insurance and help you be sure to choose coverage that matches the value of your goods and covers all potential risks.
Can’t find what you’re looking for? Don’t stress, we’ve got a page packed with answers to every question you didn’t even know you had
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